Question 1

What is my Responsibility?

Accepted Answer

1.  Make sure  the referral doctor has your correct email address. 2. Complete the medical history form in your email ( Adobe Sign)  3. Make an appointment with your primary care doctor for a history and physical evaluation to clear you for general anesthesia.   4.  Make sure you insurance will pay for the facility fee and anesthesia fee ( Hospital).   5. Schedule your Surgery  6. Sign Electronic Consents   ----You have 30 days to complete all paperwork or we inactivate you.

Question 2

Do you accept Medicaid /Medicare?

Accepted Answer

Yes. We can file your insurance with Medicaid.      Medicare will not be accepted by most hospitals.

Question 3

Will my insurance pay for my hospital visit?

Accepted Answer

There are three billable services for hospital dentistry. All three services are independent and have no affiliation, no financial interest, and no business interest.     The best way to answer your question is to send in your medical insurance card, dental insurance card, health history form  to info@nchospitaldentistry.com.  Most insurance plans require a pre-authorization prior to the procedure.      For further information contact the following organizations:    Anesthesia Insurance verification please call 919-873-9533 for insurance verification.    WakeMED outpatient services : please call the estimate line at 919-350-7808. Leave a message and they will call back within 48 hours. In your message please tell them its for a dental procedure.   Medicare will not pay for most hospital, anesthesia and dental procedures.      NCHD is not an in-network provider for most dental insurances.

Question 4

Can you file my dental insurance?

Accepted Answer

We will provide a list of codes that can be billed.  We ask that you file your insurance. Some insurances dont require a pre authorization and the situation varies.    Please note that we are not in network will most insurance companies.  Questions please email us.

Question 5

How long do I have to wait for a surgery date?

Accepted Answer

The ideal time is 30 days out.  The OR schedule fills up fast and the next opening maybe a month away.

Question 6

I am in pain and need an urgent visit.

Accepted Answer

North Carolina Hospital Dentistry can see if there are after hours openings, but we do charge an emergency fee for this.  If you are in dental emergency please email us asap at info@nchospitaldentistry.com

Question 7

Why choose North Carolina Hopsital Dentistry?

Accepted Answer

Personal Concierge service / NCHD will dedicate one personal coordinater to work with you during the entire process.     All consultations are held online. This allows for individuals all over NC to have their consultations done from their own home.      Dr. Vejay Ravindran is a Comprehensive Dentist with a Masters degree, and is trained for Hosptial Dentistry.   Dr. Ravindran has worked several cases with Oncologists, Cardiologists, Anesthesiologists, and other physicians.  With his experience he can identify optimal solutions for you.      Dental Materials choosen by Dr. Ravindran are ideal for each situation. We place materials, and use equipement that is effective, modern, and durable.

Question 8

What is the first step?

Accepted Answer

Fill out the Referral form or have your primary care doctor, or family dentist do this for you.

Question 9

Do you see kids?

Accepted Answer

Yes Dr. Ravindran will treat kids. Dr. Ravindran has over ten years of experience treating kids, adults, medically compromised,  and individuals with dental anxiety.

Question 10

Where are you located?

Accepted Answer

Dr. Vejay Ravindran DDS, MS works in Raleigh, NC.  The office of North Carolina Hospital Dentistry is a virtual tele-dentistry center.  All surgeries are performed at WakeMed Hospital (New Bern Ave).  If you require an in-office consultation this can be set up as well.

Question 11

What is Day Surgery?

Accepted Answer

Day surgery is an admission term used at Hopsitals for procedures not requiring overnight stay.   To learn more about Day Surgery procedures please click on the link:  www.wakemed.org/raleigh-campus-day-surgery

Question 12

Do you accept VA, or Tricare Insurance? "

Accepted Answer

Its the patients responsiblity to verify their medical insurance coverage for a dental procedure.   We are not a VA Contractor for services at this time.       Q: My father  has VA benefits and they said all his dental treatment will be covered at the hospital. Can you call the VA and figure everything out? They said they will reimburse you 3-6 months after the procedure and after you complete the VA paperwork.     A:  We cant accept deferred payements, and we would not be able to help you in the above situation.

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